Board Thread:Staff Discussion/@comment-31135394-20191218171046/@comment-8-20200116203714

Hey everyone,

looks like we have some confusion here. My fault, I think I put the wrong note on our spreadsheet, so FishTank thought you had said yes!

It looks like you have seen how this works now - a new user selects an advisor from a list of local and global advisors, an automatic messages @ing the advisor is put on Discussions (usually in a dedicated category). The advisor gets notified on the bell icon above and replies to the message. Then the new user can ask any questions they have for the advisor.

I wouldn't say the wiki has to be very active, if the advisors don't get any bites, then that's fine. They just go on as before. But the oportunity is there for new users if they want the help.

Yes, the feed is a category. The messages can go anywhere you choose, but a dedicated category will help people filter them out if needed (I see the problem with you having filled your category list though!)

Anyone can answer questions, but the idea is that the new person feels they have a specific person looking after them and caring for them.

Please let me know if you are willing to keep this, if you decide not to, that's fine. If you are keeping it, and have people willing to be local advisors, please let me know!